Refund Policy

1. Introduction

  • BdCalls is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your
  • personal information when you use our services or visit our website.

2. Information We Collect

  • a. Personal Information:- Full name- Email address- Phone number- Billing address- Payment details (processed via secure third parties)
  • b. Usage Data:- IP address- Device and browser type- Call logs and service activity (only for service performance and legal compliance)

3. How We Use Your Information

  • We use your data to:- Provide and manage our services- Communicate with you regarding your account- Process payments and invoices
  •  Improve our services and support Comply with legal obligations

4. Data Sharing and Disclosure

  • We do NOT sell your personal information. We may share data only:- With trusted third-party service providers (e.g., payment processors)- To comply with legal requirements or protect our rights- With your consent, for specific purposes

 

5. Cookies and Tracking Technologies

  • Our website may use cookies and similar technologies to:- Improve website performance- Remember user preferences- Analyze traffic
  • You can manage or disable cookies in your browser settings.

6. Data Retention

  • We retain personal data as long as necessary to:- Provide services- Comply with legal obligations- Resolve disputes
  • Call logs and account activity may be retained for regulatory purposes.

7. Data Security

  • We implement industry-standard security practices, including:- SSL encryption
  • - Secure servers and firewalls
  • - Access controls for sensitive data
  • While we take precautions, no system is 100% secure. Use our services at your own risk.

8. Your Rights

  • Depending on your location, you may have the right to:- Access or update your personal information- Request deletion of your data- Object to or restrict data processing- Lodge a complaint with a data protection authority

9. Third-Party Links

  • Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their
  • policies before sharing data.

10. Children's Privacy

  • BdCalls does not knowingly collect data from individuals under 18 years of age. If we become aware of such data, we
  • will delete it immediately.

11. Changes to This Policy

  • We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

12. Contact Us

  • If you have any questions or concerns about this Privacy Policy:
  • Email: support@bdcalls.com
  • Website: www.bdcalls.com